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Aftermaket front mask doesn't fixed
Posted: Sat Dec 14, 2013 5:09 am
by pcx125
Hi,
Just bought this front mask from
http://www.bikerzbits.com/honda-pcx-125 ... -part.html .
It doesn't fixed at all, do you think should I return and get a full refund ? this is rubbish product.
I email and informed them but get no respond at all. Not happy with Bikerzbits at a moment,
Will let you guys know what is the out come such as how do they resolved this problems for customer.
Here is pics
Re: Aftermaket front mask doesn't fixed
Posted: Sat Dec 14, 2013 7:30 am
by pcx125
The size was not corrected so it doesn't fixed with a screw properly, therefore a gaps + holes on the top RH corner and at the end part of the mask .
Re: Aftermaket front mask doesn't fixed
Posted: Sat Dec 14, 2013 1:11 pm
by Alibally
It might be just an ill fitting part. I have seen aftermarket body parts for cars that don't fit well. The time to rework them sometimes doesn't justify the cheaper price. I always prefer original parts if available because they're guaranteed to be correct.
Re: Aftermaket front mask doesn't fixed
Posted: Sat Dec 14, 2013 7:02 pm
by Darth Emma
On their website under "returns" it says "To report a product defect or if the wrong item was received please contact Customer Support." I'd call them and tell them it doesn't fit. Not even close.
Re: Aftermaket front mask doesn't fixed
Posted: Sun Dec 15, 2013 12:06 am
by wingz
Also, I would right a short review for the product on their website.
eg: This mask does not fit the PCX. I emailed Bikerbits and they did not respond. Very disappointing.
Re: Aftermaket front mask doesn't fixed
Posted: Sun Dec 15, 2013 12:49 am
by pcx125
I had tried to contact them such email and phone as well still no luck . I am living Australia, can't keep call overseas.
The part and delivery cost me $155. AUD and now useless
Before I order this part, I was asked them and provided a full details of my PCX 125.
To all ,
Please be aware with this particular part from Bikerbits website. It doesn't fixed with 2011 Honda PCX125 model. In general, disappointing with their products and customer service.
Thanks
Re: Aftermaket front mask doesn't fixed
Posted: Sun Dec 15, 2013 12:55 am
by hatari
yikes ! you tried a lump hammer to make the "slight technical adjustments" ? lol...
Re: Aftermaket front mask doesn't fixed
Posted: Mon Dec 16, 2013 4:40 pm
by pcx125
Hi All,
After 3 days Bikerbits responded to my email and really piss me off. This is not acceptable and why we're buying rubbish products from them ? For me persona, they're really a robber.
I would NOT recommend anyone out there touch their products at all. this is scam
Here is the email from Bikerbits:
Hi Tony,
Thanks for the photos. It looks like it is not mounted properly. Is it bolted on already? We will query the matter with the suppliers this week and send you a reply as soon as possible.
Kind regards
Emmet
Re: Aftermaket front mask doesn't fixed
Posted: Mon Dec 16, 2013 5:39 pm
by you you
pcx125 wrote:Hi All,
After 3 days Bikerbits responded to my email and really piss me off. This is not acceptable and why we're buying rubbish products from them ? For me persona, they're really a robber.
I would NOT recommend anyone out there touch their products at all. this is scam
Here is the email from Bikerbits:
Hi Tony,
Thanks for the photos. It looks like it is not mounted properly. Is it bolted on already? We will query the matter with the suppliers this week and send you a reply as soon as possible.
Kind regards
Not sure it's a scam. Email doesn't seem that bad. Is it fitted properly?
Emmet
Re: Aftermaket front mask doesn't fixed
Posted: Mon Dec 16, 2013 6:34 pm
by dasshreddar
Got any front facing pics ? and just mask pics of the top and bottom?
Is it hitting something? like the stock windscreen mounts?
How does it connect?
Is the mask sitting far enough back? It looks like the same gaps in the bikerbits pic.
try trimming it with a Dremel tool if all else fails.