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recall notice - work already done

Posted: Wed Feb 01, 2017 11:20 am
by oliver
Just a small point... but yesterday I got a postcard reminding me to complete the safety recall announced in September. It also said "if your vehicle has already been repaired, please let us know by filling out the included Information Change card"

My scoot has been repaired (the receipt shows a big 'warranty' stamp on it) and the information change card doesn't have the option to say it's been fixed

My choices are:
Name/address change
Product sold (new owner name/address)
Product sold (new owner unknown)
Product destroyed
Product exported
Product stolen
Never owned

Am I supposed to create a new box saying "already done" or just ignore this?

My instincts say to ignore but then I wonder what if there's a recall that only applies to the recall.

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 11:31 am
by Chapel77
Which scooter, what repair does it relate to, and whereabouts are you?!

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 12:47 pm
by oliver
Forza 300 (2014 model)... it was the September '16 fuel pump inlet cover (not the original fuel pump one which the dealer said was done prior to me taking delivery.)

I'm in the Atlanta area

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 12:52 pm
by Mel46
I have had the same problem with the recall on the Honda PCX tailbox platform. I never bought that particular one but there is nowhere on the card to tell them that yes, I do own the bike, but no I did not buy that item. Since the card is linked to the bike's vin, checking the box of 'never owned' would imply that i never owned the bike.

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 5:14 pm
by Bash On!
If a dealer did the recall, it's already in the system (you can bet the dealer did this--it's how he gets paid for the recall work).

Don't overthink things--ignore the card if you don't have the item recalled or already had the work done. I threw my card out. :)

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 6:58 pm
by Mel46
I threw mine out and they sent me a reminder, which I also threw out.

Re: recall notice - work already done

Posted: Wed Feb 01, 2017 7:55 pm
by oliver
Bash On! wrote:If a dealer did the recall, it's already in the system (you can bet the dealer did this--it's how he gets paid for the recall work).

Don't overthink things--ignore the card if you don't have the item recalled or already had the work done. I threw my card out. :)
Thanks... I guess one part of my brain really doesn't like the lack of 'it's already been done' option on the card :)